Privacy Policy
Last Updated: September 2026
At Sofiya Designs Academy, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, exploring our interior design courses, contacting us, or booking an appointment.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
1. Information We Collect
When you interact with our website, we may collect information that you voluntarily provide, including:
- Full name
- Email address
- Telephone number
- Information provided through our enquiry or booking forms
- Course or programme interests
- Messages, enquiries, or other information you submit to us
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries and requests
- Contact you regarding courses, programmes, or appointments
- Process and manage booking or enquiry requests
- Provide information about our interior design training
- Improve our website, services, and user experience
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
We will only use your personal information where we have a lawful basis to do so.
3. Contact and Enquiry Forms
If you submit information through a contact, enquiry, or appointment form, the information you provide may be used to respond to your request.
Please ensure that the information you submit is accurate and does not include unnecessary sensitive personal information.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and provide a better browsing experience.
Cookies may help us remember preferences, understand website traffic, and identify areas where the website can be improved.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Website Analytics
We may use website analytics tools to understand how visitors interact with our website. These tools may collect information such as pages visited, approximate location, device type, browser information, and general usage patterns.
This information is used to help us understand website performance and improve our content and services.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
7. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers where necessary to operate our website, communicate with you, process enquiries, maintain website functionality, or provide related services.
Where third-party providers process personal information on our behalf, we expect them to handle that information securely and only for the purposes for which it was provided.
We may also disclose information where required by law or where necessary to protect our legal rights, website, users, or business.
8. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to respond to enquiries, provide services, maintain business records, resolve disputes, or comply with legal obligations.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it.
10. Your Privacy Rights
Depending on applicable data protection laws, you may have rights relating to your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Object to or request restriction of certain processing
- Withdraw consent where processing is based on consent
- Request information about how your personal data is being used
If you would like to exercise any applicable privacy rights, please contact us using the details provided on our website.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and, where appropriate, remove the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or privacy practices.
Any updates will be published on this page, together with the revised Last Updated date.
We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or your privacy rights, please contact Sofiya Designs Academy through the contact details provided on our website.